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Global Tel*Link
ENDURING CHANGES
GUESS
TELECOMMUNICATIONS
Case-specific changes
MTS INC
02/23/2024
PETCO
BJ's Wholesale Club
Global Tel*Link is a telecommunications provider.
The FTC complaint alleged that Global Tel*Link and two of its subsidiaries engaged in unfair and deceptive acts or practices because, despite claiming to implement reasonable measures to protect consumers' information from unauthorized access, their Amazon Web Services cloud storage environment was left accessible via the internet without a password or other access controls, allowing hackers to exfiltrate information on hundreds of thousands of consumers, including their names, dates of birth, driver's license numbers, passport numbers, individuals race, religion, gender identity, location information, and communications with loved ones, which was later posted on the dark web.
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Blackbaud
Global Tel*Link
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Microsoft
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Blackbaud
ENDURING CHANGES
GUESS
BUSINESS SOFTWARE SERVICES
Case-specific changes
MTS INC
02/01/2024
PETCO
BJ's Wholesale Club
Blackbaud is provider of cloud-based financial, fundraising, and administrative software systems.
The FTC complaint alleged that they engaged in unfair and deceptive because, despite their claims that they used appropriate measures to protect the information they stored on behalf of their customers, they failed to do so, such as by failing to implement password controls, failing to mandate multifactor authentication for employees and customers, and failing to patch outdated software and systems, leading to a hacker using a customer's login credential to access Blackbaud's database and exfiltrate files belonging to BlackBaud's customers that contained information on millions of consumers, including their names, birth dates, addresses, financial and medical information, social security numbers, marital status, employment information, religious beliefs, and educational information.
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Blackbaud
Global Tel*Link